The Microsoft 365 Copilot app brings together your favorite [Tech fixes at FixTechGuide](https://telegra.ph/Fix-Outlook-Stuck-On-Loading-Profile-09-26) apps and Copilot in one intuitive platform. The Microsoft 365 Copilot app empowers your employees to do their best work with Copilot in the apps they use daily. Microsoft 365 with Microsoft Teams helps deliver a complete, secure solution to help everyone work better, smarter, and more cohesively. Microsoft Create has professionally designed, fully customizable templates to help you get things done.
Microsoft Unified Enterprise
Assistance for billing and subscription management issues is available online or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager.
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21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table. Authorized administrators can use the Microsoft 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. We can help you find a solution or connect you to technical support.
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If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.
Microsoft 365 Customer Service and Support
Check out all of our small business content on Small business help & learning.Quickly design anything for you and your family—birthday cards, school flyers, budgets, social posts, videos, and more—no graphic design experience needed.With Microsoft 365, you can designate several types of administrators who serve different functions.Presales support can be accessed using the same phone number as with technical support.Support is available both online through the Microsoft 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal.In addition, presales support can help you find a Partner, and purchase and sign up for a trial.The Microsoft 365 Copilot app brings together your favorite apps in one intuitive platform that keeps your data secure with enterprise data protection.Keep your business connected from anywhere with chat and cloud collaboration tools.
Issues that originate in customer networks fall outside of the Microsoft 365 support boundaries, and in these cases, customers must work with their networking team for assistance. The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, they should Contact support. Technical support for Microsoft 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage. If you're a volume licensing admin but are unable to access the admin center, you can create an online support request. With every subscription of Microsoft 365 operated by 21Vianet, 21Vianet support provides technical, presales, billing, and subscription support.
The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product