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If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.
Newer Windows updates and builds like Windows 10/11 provide better compatibility with Outlook 2019 and Outlook 365. If your Outlook keeps freezing, despite all your effort, it’s time to bring in the professionals. If your internet is slow or spotty, Outlook might struggle to sync data.
We will be delving into exploring the powerful methods to fix Outlook PST files in the following paragraph. Below are some proven methods to repair and restore corrupt, damaged, or inconsistent Outlook PST file. No validation is explicitly done on body-related properties or on subject-related properties, except the implicit low-level validation that this article discusses earlier. The recipient display properties are changed to common Outlook startup issues be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder. If you do not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file.
For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that common Outlook startup issues it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. For additional support, see How to get support for Outlook.com.
After finishing one step, if it does not resolve the issue move on to the next. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow.
We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.
To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.
If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. Follow these steps to repair your Outlook personal folder file (.pst) by using Inbox Repair tool. Then, you can move the recovered items to your new Personal Folders (.pst) file. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.
Although the files are very robust, they can sometimes become corrupted and eventually stop working. All versions of Outlook from 2013 and above are configured to automatically receive updates from Microsoft. These updates ensure that the most recent security improvements are downloaded to fix bugs and apply [common Outlook startup issues](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) patches. If the "Outlook Not Responding" issue did not cause you troubles in the past, it stands to reason to turn off the recently installed add-ins. I usually disable them one-by-one, closing Outlook with each change.
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