1 How to Claim
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We'll assist you through the claim procedure.

This guide will ask you a concern and based on your answer show you another concern or outcome.

Before you start, inspect if you're qualified for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in development?

3: You can track your claim for JobSeeker Payment

You might need to provide supporting files to advance your claim.

We'll let you understand the outcome of your claim. We'll send a message to your myGov Inbox.

If you do not get electronic letters, we'll send you a letter in the mail.

If you believe we have actually slipped up you can ask us to review our decision.

We can help if you're in financial challenge or require unique assistance while we process your claim.

4: Are you declaring JobSeeker Payment for yourself?

5: Do you have a Nominee plan in place?

To claim on somebody else's behalf you need to be authorised.

The person you're declaring for should choose you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate plan

You need to have an arrangement in place to declare on someone else's behalf.

The individual you're declaring for will need to begin the process. Check out how to include a Candidate arrangement utilizing your online account.

7: Do you want to claim online?

The simplest way is to declare online.

8: You can declare over the phone

If you can't declare online, call us on the Centrelink Employment Services line.

You do not need to go to a service centre to make a claim. If you're feeling unhealthy, or need to separate yourself at home, please do not visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to declare

To declare a payment you require a myGov account connected to Centrelink. If you do not have a myGov account, it's easy to produce one.

To link Centrelink you'll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To declare a payment you need Centrelink connected to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.

Follow these steps to link to Centrelink and make a claim.

1. In myGov, choose View and link services. 2. Under Link a Centrelink and select Link. 3. Select I have a CRN and follow the triggers to connect Centrelink to your myGov account. 4. Select Centrelink from your connected services. 5. Select Make a claim or view declare status, then Make a claim. 6. Under Job Seekers select Begin. 7. Select Make An Application For JobSeeker Payment then follow the prompts to finish your claim.

13: Create a myGov account and prove who you are to connect to Centrelink

To declare a payment you require a Centrelink online account connected to myGov. If you don't have a myGov account, it's simple to produce one.

Follow these steps.

1. Go to myGov and choose Create an account. 2. Read the Terms of usage. If you accept the terms, choose I agree. 3. Enter your e-mail address, then confirm this address using a code we email to you. Your myGov account should use a special email address. You can't utilize the very same email for another myGov account. 4. Enter your mobile number, if you have one. If you get in a number you'll get a code sent out to it each time you check in to your myGov account. 5. Create a password and 3 secret questions and go into responses. 6. You've developed your myGov account, select Continue to myGov.

After you prove who you are through myGov by going into some information about you, you'll get a CRN. We'll inspect if you already have a CRN or create one and link Centrelink to your myGov account.

14: Prove who you are to connect Centrelink

1. In myGov, choose Continue from the Government assistance for Coronavirus alert. 2. Select I need a CRN. 3. Follow the triggers to enter your identity information. 4. Enter details from your Medicare card. 5. Enter some personal details and we'll check them against our records. 6. We'll link Centrelink to your myGov account and you'll then have a Centrelink online account. 7. You'll need identity information from one of these files: - present Australian passport